Friday 15 November 2019

How Technology and Ecommerce Are Changing The Face Of Small Businesses

Like everything else, the face is always changing too. External factors such as public policies, marketing, technology and funding from companies like Mantis funding can influence and affect business operations.

Personalized Marketing and E-commerce

The customer is now at the center of most businesses and more and more businesses are thinking of innovative and engaging ways to attract the customer. Different marketing campaigns are customized keeping in mind the target audience. Companies create campaigns that target an individual and their past purchasing history to get more sales. 

This mass personalization keeps the customer loyal and develops a relationship with the business. Thanks to social media, influencer marketing, comments, reviews, and testimonials play a huge part in building up a business or bringing it down. Mantis funding in New York is always on the lookout for small businesses that give the customer online convenience with an offline experience.

Business collaboration and Payment Tracking

Financial institutions, banks, and insurance companies are more open to collaborations and partnerships with small businesses. These partnerships enable companies that share a common market, target audience or goals to work together for mutual benefit. Financial institutions like Mantis funding customer service, are also willing to pitch in with ideas, suggestions, and plans that will help in weaker areas.

The rise of technology has also made tracking payments through a bank account an extremely simple process. Payment links can be sent to the customer by WhatsApp, email or a message. The transaction processes also support common methods of payment such as NEFT, Credit cards, and net banking.

Simpler Online Lending 

While funding is necessary, obtaining one can be quite cumbersome, involving a lot of paperwork. It is one of the main challenges that is faced by small businesses. New lending services have tried to solve most of these problems by going online and simplifying the entire process. Funding can be approved in a matter of days even with a low credit score.

The limit of the cash advance amount and the payback schedule will be customized according to the customers’ earnings and past transactions. Professional lenders such as Mantis funding also deal with complaints, through an online system, in a prompt and personalized manner.

Online lending services can be accessed from any device and from anywhere, making it both convenient and simple. Traditional lending organizations are also finding their way into using innovative technology to partner with small businesses.

Employee Work Options

Employee productivity can be affected by everyday issues such as bad roads and therefore providing work options can greatly change the results too. Work from home, co-working, flexibility are some game-changers that businesses are incorporating. These policies don’t just increase productivity and employee satisfaction but they also help to save on costs for the company. It also helps in lowering attrition rates and holding on to good talent.

Businesses are now looking to introduce AI to rise above the competition and bridge the various other challenges that are faced by customers.

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